Operations
Operations Manager

Polymath
Bogotá, Colombia

ABOUT ROPSTAR

Ropstar is one of our latest co-builds and our next bet to become a high-growth digital startup.

We are redefining what sell and buy second-hand fashion means. We are a young and dynamic company, with an international team driven by the desire to challenge the status quo, that's why we are implementing a disruptive business model for the purchase and sale of second-hand clothing through digital solutions. Our goal is to make sustainable fashion scalable and accessible to Latin America's middle class.

 

ABOUT THE ROLE

  • Lead our operational team responsible for acquiring, engaging and activating second hand fashion sellers as well as managing all customer service initiatives
  • Define and implement operations strategy, structure, and processes
  • Monitor performance to proactively identify efficiency issues and propose solutions
  • Interview, hire, train, and mentor the operations team
  • Work alongside cross-functional teams like Founders, Product, Marketing, Tech, to deliver the best results and scale the business
  • Design and implement strategic growth opportunities that will take the venture to the next level
  • Get valuable insights for product development through direct input from our clients

 

WHAT WE’RE LOOKING FOR

  • Entrepreneurial drive: We are looking for someone who loves to build from scratch and wants to be involved in the business at every level: discussing long-term strategy one day and getting their hands dirty building the next. You should be comfortable with the ambiguity and risk associated with this type of business, but excited about the potential for huge growth in the near future.
  • Getting things done: Our team moves incredibly fast and this person needs to be able to plan and execute quickly without excuses. You should be excited about experimenting, figuring out how to get things done yourself and failing fast so that we can continuously improve.
  • Customer focus: Human-centered design and a customer-first perspective are at the core of who we are. For you, building a solution and product which our clients love should be your top priority.
  • Leadership: You will lead a team of 4 people, so we are looking for someone who has led teams at fast growing startups.

 

REQUIREMENTS

  • 4-8 years of working experience in at least two of the following areas: management consulting, investment/finance, technology, data science, growth or product management
  • Graduated from a top-tier university or business school (Bachelor or Master)
  • Experience in high-performance environments, e.g. startups, strategy consulting, investment banking
  • Demonstrated leadership skills and ability to influence people
  • Hands-on experience developing operations and customer service processes, driven by continuous learning & improvement
  • Highly analytical and KPI-driven, with the ability to use structured and unstructured data to develop strategies and draw learnings
  • Growth mindset - You have a deep desire to learn and improve yourself and have the resilience required to fail, get up and try again
  • Demonstrate that you know how to achieve and exceed goals
  • Great risk appetite and ambition to build big
  • Excited about living in Bogota
  • Fluent in English and Spanish

 

WHAT WILL YOU GET?

  • Join a fast-growing company from the early days and solve tough problems
  • Work alongside a founding team to scale the business and be involved in strategic decision-making
  • Learn the tool-set required to be a successful entrepreneur
  • Lead your own projects and implement new processes from day 1
  • Work among a world-class team of entrepreneurs and business people who have collectively started 20+ companies in the US, Europe, and Latin America

 

Compensation: Around 1800 USD/month depending on the applicant's experience and assessment process.

Starting date: Immediate

Location: Bogota, Colombia



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About Polymath

Polymath Ventures is a company builder for emerging markets. Using a combination of business and design-thinking, Polymath creates new business ventures — from scratch, to scale massively across Latin America. Our companies address the latent needs of the growing middle class through innovative products and services.



More about Polymath
6

Fully operating companies designed, launched, and grown.

350

Talented and passionate individuals from across the globe working to build great companies.

$26M

Funding raised for our ventures.

3

countries where our companies operate