Product & Service Design
Product Development Manager
Autolab Bogotá, Colombia
Autolab is a high-growth Colombian startup in the mobility sector. Our tech platform offers car owners a best-in-class vehicle repair service and auto repair shops a way to grow and improve their operations. Our tech stack allows us to control the quality and efficiency of the operation, thus achieving a unique service for the end customer.
We are in growth mode, expanding our network of repair shops quickly and acquiring new customers in Colombia and Mexico. Thus, we are looking for a Product development manager that will foster new initiatives and products to ensure our exponential growth.
About the role
As a Product development manager, you will be a key player of the growth-marketing team. You’ll be in charge of boosting new initiatives or products to increase the number of customers we serve every day, by attracting new customers and increasing the retention of current ones. We want to guarantee them the best product so they will not hesitate to turn back to Autolab next time they need an auto repair.
We want you to find new opportunities to engage B2C customers and structure the roadmap to unlocking these opportunities, from designing how to offer our value proposition to executing iterative experiments to understand our customers better, and from analyzing all the available data, to launching new products or campaigns.
You will lead a multidisciplinary team to achieve this growth and product-market fit.
You will be the value proposition keeper too. You will ensure that our customers and auto repair shops receive real value through our services.
Who are we looking for
Minimum 4 years of working experience, at least 1 year in high-growth environments (startups or consulting)
Agile, proactive and curious problem solver: if a problem is given to you, you won’t wait for someone to guide you on how to solve it, you will create a hypothesis, design what is needed to test it, and analyze your results to learn fast
Analytical background, data-driven: you enjoy analyzing data and getting insights from them
Goal-oriented: you get passionate about achieving results and objectives
Empathetic and user-centric: you are able to understand customers pains and drivers, and evaluate your initiatives based on user experience
Business understanding: you are able to correlate your initiatives with the main business levers
Team player: you understand that the success comes from a team work and not from an individual contributor
Stakeholder management: you can manage different kind of stakeholders and influence them when needed to get a common goal
What will make you highlight?
At least 1 year of leadership experience
Experience as a product manager
Previous marketing experience: designing, creating and iterating campaigns/products